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Disclaimer: Crestwood Publications is an independent publishing-services company. We provide editing, formatting, design, account setup assistance, and marketing consulting for authors. We are not affiliated with or endorsed by Amazon, Barnes & Noble, Apple Books, Kobo, Walmart, Target, TV networks, or any other third party. We do not guarantee sales, rankings, reviews, or media placements. All approvals, listings, and payouts are determined solely by each platform or outlet. All trademarks are the property of their respective owners.
Disclaimer: Crestwood Publications is an independent self-publishing services provider offering author support including editing, formatting, cover design, publishing assistance, and marketing consulting. We are not affiliated with, endorsed by, or partnered with Amazon, Audible, Apple Books, Barnes & Noble, Kobo, Walmart, Target, or any other third-party platform. All distribution and media placement decisions are made solely by those platforms and outlets. We do not guarantee book sales, bestseller status, or media placements. All logos, trademarks, and brand names mentioned are the property of their respective owners and are used only for identification and informational purposes.

Copyrights

Our company philosophy ensures that you retain full ownership of the final content we create for you, as outlined below. Once delivered, all rights to the completed project belong to you.

Payment

Full payment is required before the start of any project. Clients are responsible for any applicable taxes or related charges.

Revision Policy

Revisions can be requested within 14 days of delivery. Extensions may be granted in special circumstances. Turnaround times for revisions are based on the original project schedule as follows:

  • Projects with 24-hour delivery: revisions within 24 hours.
  • Projects with 24–48-hour delivery: revisions within 48 hours.
  • Projects requiring longer timelines: revisions within 72 hours.

Project Conditions

Before beginning any project, Crestwood Publications conducts one-on-one consultations with clients to review their requirements. Any modifications to project details or deliverables are communicated clearly based on the agreed-upon terms at the project’s start.

Refund Policy

Refunds may be requested before manuscript submission, minus a small processing fee (10% of the package or $150, whichever is lower).

Refunds are not available after 90 days from the purchase date.

If work has begun, partial refunds may apply based on the completion stage. No refunds are available after final approval of deliverables.

Clients may contact us within 7 days after delivery to request a partial refund based on revision progress, if applicable.

There are no hidden charges. If third-party costs (e.g., paid imagery, printing, or distribution) are needed, we will inform you beforehand.

Estimated timelines are provided as guidelines and may vary depending on the project scope and revision process.

Terms of Use

The services offered by Crestwood Publications are provided as described. While we strive for accuracy, no warranties or guarantees are expressed or implied.

Crestwood Publications is not liable for any damages resulting from errors, interruptions, or delays in the operation of this website or services.

By using our services, you agree to indemnify and hold harmless Crestwood Publications and its affiliates from any claims or losses resulting from your use of our website or violation of these Terms of Use.

This agreement does not establish a partnership, employment, or joint venture relationship between you and Crestwood Publications.

Email & Mobile Communication Policy

1. Consent and Usage

By providing your email address or mobile number, you consent to receive communications from Crestwood Publications, including project updates, service information, and related notifications.

2. Carrier Charges

Standard messaging and data rates may apply. Please consult your mobile carrier for details.

3. Opt-Out Instructions

To stop receiving communications:

  • For email: click the “unsubscribe” link at the bottom of any message.
  • For SMS: reply “STOP” or “Unsubscribe” to any text message to end communications immediately.
4. Frequency of Communication

We aim to limit the frequency of messages to relevant updates or important notifications.

5. Data Privacy

Your contact information is kept confidential and will not be shared without your consent, except as required by law.

6. Policy Updates

Crestwood Publications reserves the right to update this policy. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.

7. Contact Information

If you have questions about this policy, please contact us at info@crestwoodpublications.com.


SMS and Email Terms & Conditions

1. Overview

By subscribing to our SMS and email updates, you agree to receive communications from Crestwood Publications related to project updates, notifications, and service information. These programs comply with applicable U.S. and Canadian communication regulations, including 10DLC TCR guidelines.

2. Opt-In Process

SMS: After providing your phone number, you may receive a confirmation text requesting your consent. Replying “YES” confirms your subscription.

Email: Submitting your email address and selecting subscription consent authorizes us to send you updates and service information.

3. Message Frequency

SMS: Message frequency may vary based on communication needs and project updates.

Email: Emails are sent periodically, depending on communication type and user preference.

4. Opt-Out Process

SMS: To stop SMS updates, reply “STOP” to any message. A confirmation message will follow.

Email: To unsubscribe from emails, click the “unsubscribe” link in any email or contact info@crestwoodpublications.com for manual removal.

5. Cost

SMS: Message and data rates may apply per your mobile plan.

Email: No charge applies for email communication.

6. Privacy Policy

Your personal information is handled per our Privacy Policy, which explains how we collect, use, and protect your data.

7. Support

For assistance with SMS or email communications, please contact us at info@crestwoodpublications.com or call +1 (877)-792-1130.

8. Modifications

We may modify these Terms & Conditions at any time. Updates will be posted on our website, and continued use of our communication services constitutes acceptance of the revised terms.

9. Compliance

We comply with all applicable regulations, including 10DLC TCR requirements, and maintain lawful communication standards for SMS and email within the U.S. and Canada.